Welcome to the Small Gentle Hands LLC website. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully, and contact us if you have any questions.

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1. Acceptance of Terms

 

Your access to and use of Small Gentle Hands LLC’s website and services are subject exclusively to these Terms and Conditions. By using this website, you agree to be fully bound by these terms. If you disagree with any part, please refrain from using our site.

 

2. Description of Services

 

Small Gentle Hands LLC provides compassionate and gentle phlebotomy services. Our services include, but are not limited to, blood draws, specimen collection, and other lab-related procedures. We are committed to ensuring patient comfort and providing a gentle, stress-free experience.

 

3. Appointment Scheduling and Cancellations

 

Appointments must be scheduled in advance and confirmed through our designated channels.

• Cancellations: We understand that life is unpredictable. However, any cancellations made less than 24 hours before the scheduled appointment time will incur a $30 cancellation fee.

• No-Show Policy: Clients who do not show up for their appointments without prior notice may also be charged a $30 fee.

 

4. Payment Terms

 

All services rendered by Small Gentle Hands LLC are payable at the time of the appointment unless prior arrangements have been made. We accept payments in cash, major credit cards, and other agreed-upon payment methods.

 

5. Refund Policy

 

Due to the nature of our services, refunds are generally not provided. However, if you experience any issue with the quality of our services, please contact us so that we may resolve the matter to your satisfaction.

 

6. Disclaimer of Medical Advice
Small Gentle Hands LLC provides phlebotomy and laboratory services only. We do not provide medical diagnoses, consultations, or advice. Any medical information or test results obtained through our services should be discussed with a licensed healthcare provider.

 

7. Limitation of Liability
While we prioritize patient safety and comfort, Small Gentle Hands LLC and its employees are not liable for any injury, loss, or damage arising from the use of our services, except as required by law.

 

8. Privacy and Confidentiality

 

We respect your privacy and are committed to maintaining the confidentiality of your personal and health information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

 

9. Changes to Terms and Conditions
Small Gentle Hands LLC reserves the right to amend these terms at any time. Any changes will be posted on this page, and continued use of our services signifies acceptance of these modifications.

 

10. Governing Law

 

These Terms and Conditions are governed by the laws of [State], without regard to its conflict of law principles.

 

For any questions or concerns, please contact us.